Has this ever happened to you?
You meet someone and introduce yourself, only to learn that you have already met the person.
Well, I had a similar experience this morning when I brought my car to the dealership for routine service.
I arrived early at the dealership service department.
A gentlemen name Jim checked-in my car and verified my appointment and service information.
He introduced himself several times and said he was glad to meet me.
Now, here is the interesting part.
I have met Jim before.
I met him about 6 months ago when I brought our other vehicle in for service.
The experience wasn’t the best.
In our last meeting, Jim had made a mistake and inadvertently charged me over $100 in additional services that were not required.
When I reviewed the paperwork, I brought this to his attention immediately. He looked into it and promptly removed the charges.
As Jim approached me this morning, I immediately recognized him and recalled our previous interaction together.
After he introduced himself and failed to remember me, I decided on a different mental approach to today’s situation.
I let go of any expectations.
I sat back and thought to myself, “Let’s see where this goes today.”
Well, today’s experience was great.
The service was completed in 30 minutes less time than estimated and Jim’s interactions with me were very pleasant and thoughtful.
It was raining and he took an additional step of leaving my vehicle inside so that I could drive out directly, instead of having to go outside to get my car (which is usually the case).
As I left, Jim again mentioned that it was great meeting me today.
All in all, it was a wonderful experience and a great reminder of what can happen when we choose to let go of expectations.
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I only hope, that at some point in the future, I get to meet Jim again.
What expectations do you need to let go of in your life?
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